MINDSOURCE’s contractor for client services, the Brain Injury Alliance of Colorado (BIAC) has adjusted service delivery in response to federal/state guidelines and orders to protect the safety of clients and staff. The following comprehensive information is from the BIAC newsletter.
BIAC is still open for business. We have taken steps to modify our services to ensure the health and safety of the survivors, their loved ones, caregivers, and professionals that we serve but also our staff. In doing so, we have moved the majority of our services to a virtual and telephonic format. This has not come without pains and difficulties on both staff and survivors; challenges we do not take lightly.
We are keeping a close ear on all of our fellow community resources to find ways to reach clients that don’t have reliable access to the internet, phone, or are in particularly vulnerable situations. We don’t have all the answers, but rest assured we will not relent in this effort until we can return to normal in-person operations.
Here is what you can know for certain:
Resource Navigation: Navigators are still available for support from 8:30 am-4 pm and can be reached through our mainline 303-355-9969.
Self-management/Skill building program: The program is still accepting applications and services, with modifications, discussed between each participant and their Brain Injury Advisor.
Peer Support: Many of the peer/mentor relationships took place remotely with periodic in-person activities prior to stay at home orders. Applications are still accepted; orientation and the mentorship relationship can be done on a remote basis with plans to meet in person after the stay at home order is lifted.
“It’s a great time for peer support! Get those applications in.”
– Seija Curtin, Peer Support Coordinator
For more information on the program, please reach out to Seija@BIAColorado.org or call 303-223-0731.
Classes and Workshops: Many of our classes have moved to a virtual format. Please check our website for dates/times and registration.
Support Groups: Some groups are meeting via video. Check with the leaders; their information can be found on our website.
Professional Training: BIAC is utilizing various virtual platforms to meet the needs of our community partners in providing training until we can return to in-person learning. Fill out our Education Request form to request training for you and your colleagues.
Recreation Programs: We are currently taking applications for all our summer programs that can be found here.
Education Consultation: We are still available for education consultation services through the end of the school year. Many school districts are continuing to hold 504 and IEP meetings virtually. Our Youth Services Coordinator can assist families with school-related concerns or can provide strategies for at-home learning. If you are a parent or professional working with a child or youth with brain injury, please request an application for education consultation: info@BIAColorado.org or 303-355-9969, toll-free 1-800-955-2443.
Survivors can continue to be referred via our Survivor Referral Form or by calling our mainline at 303-355-9969.
Here are examples of how people with brain injuries are accessing remote BIAC services successfully during COVID-19:
- A veteran with a brain injury in Fort Collins was recently offered a new Veterans Administration-sponsored apartment but did not have a bed. After making contact with BIAC, the individual was able to acquire a new, queen sized bed for his first night in the apartment as a result of coordination efforts by his resource navigator. Additional home good needs were met through a partnership with ARC of Colorado.
- MINDSOURCE asked a BIAC client experiencing homelessness assisted by one of BIAC resource navigators to line up support for an initial deposit and first month’s rent through a program at the Metro Denver Homeless Initiative.
“She offered ideas for some challenges I am struggling with and helped me feel more comfortable. I was not alone and someone cared, very very much appreciated.” — feedback on BIAC services provided by resource navigator, Edna Lugo